Welcome and ReceptionAt Trevornick Holiday Park we welcome you even before your arrival by making sure you have a detailed park plan which details your booked pitch and all the information you need, including directions, before the start of your holiday.
On your arrival you are greeted at Reception with a welcome pack including a comprehensive on-site guide, local information, a voucher for free cups of tea and even a free ‘pooper scooper’ if you have dogs. To minimise the impact of the traditional Saturday changeover, you can book your holiday to start any day of the week although we only accept a minimum of 7 days in peak season. A member of Trevornick Holiday Park staff will personally show you to your pitch. If you are arriving at our Trevornick Self Catering Cornish Cottages you will be welcomed with a Cornish cream tea. The reception and administration building was erected in 2000 with architecture specifically designed to create a ‘wow’ factor for those visiting us for the first time. That ‘wow’ factor is still prevalent today. Our on-line booking system was launched in December 2007. We encourage our guests to complete a comprehensive questionnaire in order that we can continuously monitor customer satisfaction, needs and requirements. Our winter programme of maintenance and improvements is almost entirely customer led. |
|||