These terms and conditions form part of your booking contract with us - you should read them carefully.

Booking Conditions

A deposit is required with all bookings.
Postal bookings ~ Please enclose a deposit with the signed booking form.
Telephone booking ~ A deposit must be received within three days of making a telephone booking, (telephone bookings remain provisional until a deposit is received, if no deposit is received after three days the booking will be cancelled).

The confirmation of the booking by the issue of an invoice by Trevornick Holiday Park constitutes a contract between both parties and the customer will be liable for the balance of monies owing six weeks prior to arrival.  All season bookings must be paid in full by January 1st or three days after provisional booking is made which ever is applicable.  Failure to pay the balance of any booking made to take advantage of any offer, i.e. ‘all season’ or ‘book next year at this years price’ within the time specified by the offer, will result in a new invoice being issued at the published tariff rate for the period booked.

Once a booking has been made the deposit cannot be refunded should you subsequently cancel your holiday, or fail to pay the balance six weeks before arrival date.

The balance must be paid prior to six weeks before the arrival date. A reminder will not be sent.   PLEASE NOTE if the balance has not been received or the Bookings Manager notified then the booking will be cancelled.  

Each alteration to your holiday booking will incur a £6.00 administration charge.  

ALL cancellations must be made in writing.  Should you cancel after the balance has been paid (six weeks prior to the arrival date) a refund can only be made for the period the pitch/Eurotent is re-let.   Note your deposit will not be refunded.

Parties (2 or more) of young adults, either all male, all female or mixed parties are not accepted. Please note ~ Young adults booked as a family party who are subsequently left unsupervised by parents who return home, will be asked to leave the park. 

Eurotents are available for Saturday to Saturday booking only (except short-break periods - subject to availability), from 3.00p.m on arrival to 10.00a.m on departure.    Late departures will incur an extra days charge. Please be considerate and leave on time!

Refunds will not be given, in any circumstances, for any changes made to your booking on arrival.

The person in whose name the invoice is made out is deemed to be fully responsible for the booking, payment of deposit and balance, and for the members of the booked party whilst at Trevornick Holiday Park.

The Owners/Management reserve the right to refuse any booking or entry to Trevornick Holiday Park, Holywell Bay Fun Park or Holywell Bay Golf Club.

Cancellation Scheme

For a published fee per pitch or Eurotent, per week we will refund monies paid (including deposit but excluding cancellation scheme fee) if you have to cancel your booking prior to six weeks before arrival.  Between six weeks prior to arrival and the arrival date we will only refund if cancellation is due to the following reasons;  Death, serious illness or redundancy to a member of the booked party.

You must claim in writing (enclosing any relevant documents if cancelling within six weeks of arrival).

The Trevornick Cancellation Scheme only applies until you arrive at Trevornick. Once here refunds cannot be given if for any reason you cut short your holiday.

WE STRONGLY RECOMMEND THAT YOU TAKE OUT YOUR OWN HOLIDAY INSURANCE IF YOU DO NOT USE THE TREVORNICK CANCELLATION SCHEME AND/OR IN CASE OF CURTAILMENT OF YOUR HOLIDAY AFTER ARRIVAL AT TREVORNICK.

Site conditions

Pitches or Eurotents must be vacated by 10.00a.m on the day of departure.

Pitches are let from 12.00 (noon) and Eurotents from 3.00p.m on the day of arrival.

Any arrivals after reception has closed must use the night holding park (nominal fee) and report to reception after 9.00a.m the following day.  You must book in at reception before entering the Park.   Last booking-in time is 9pm in the main season, in low season please check.

Each pitch has an allocation for one car.  A nominal fee per night will be charged for additional vehicles.  Please arrange with the booking office.

The speed limit throughout the site is 5 mph.

Vehicles must not be parked on roads or pathways and must not cause an obstruction to other users of the site. 

We do not allow the use of portable generators on the Park.

The maximum number of people accommodated in a Eurotent is 6 unless arrangements have been made with the Bookings Manager prior to arrival.

“Pup” tents and gazebos are permitted, but must not cross over your pitch boundary.
 
Tents/Caravans should be sited in the centre of each allocated pitch so that a vehicle and awning can go either way.

Dog owners are responsible for their animals at all times.  Dogs must be kept on leads at all times, must never be left unattended or cause a nuisance to other campers.  Any droppings must be cleared up by the owner, a fine may be imposed on owners who do not do so.  Dogs are not permitted in Eurotents or on pitches other than those in Red Field or Hayfield.

Fire: Campers must make themselves aware of the site fire procedures as soon as possible after arrival. These procedures are displayed at the fire points throughout the site. No charging or discharging of petrol tanks, lighting of open fires, or the use of faulty, or misuse of, portable gas appliances/cylinders is permitted. No BBQ’s after 10.30 p.m.

Litter and tied bin sacks must be placed in the covered bin areas provided – rubbish MUST NOT be    left outside caravans/tents due to seagull attack.  Please recycle if possible.

Ball games are only permitted on the Sports Field.  Skateboarding and scooters can only be used on the park between 9.00a.m and 8.00p.m

Kite flying is NOT permitted on site except on the Sports Field

The person in charge of the booked party is deemed to be responsible for all children and young adults in the party whilst at Trevornick.  All children and young adults must be under parental supervision at all times. Adults are reminded that the licensing laws prohibit consumption of alcohol by persons under the age of 18, the person responsible for the booked party must ensure that children or young adults in the party do not consume alcohol whilst on Trevornick.

All areas of Trevornick other than those listed below are Alcohol Free Zones.  Places where alcohol may be consumed: - The Farm Club, Trawlers Bar, Farm Club exterior seating area (within the boundary rails), Café areas and exterior seated area (within the boundary rails), the Gull Rock Bar and its exterior seated area and individual camper units (Tent/Caravan/Eurotent etc.)

Noise levels must be kept to a minimum after 11.00p.m Unreasonable noise or nuisance to other campers is dealt with below.

The management reserves the right to evict from the park any person or persons who cause any harm, damage, or unreasonable disturbance to other persons or their property, or to persons employed by or to the property of Trevornick Holiday Park, Holywell Bay Fun Park and Holywell Bay Golf Club.